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#704008 - 08/05/17 1:44 am Go back one page - takes three or more clicks!  
Joined: Aug 2001
Posts: 1,483
Al Eckstadt Online content
BritBike Forum member
Al Eckstadt  Online Content
BritBike Forum member

Joined: Aug 2001
Posts: 1,483
Jordan, NY
Lately noticing that it takes between three and five clicks just to back up one page. It's like this at work and on home computer. Other websites work normally.
Al


Al Eckstadt
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#704184 - 08/07/17 2:45 am Re: Go back one page - takes three or more clicks! [Re: Al Eckstadt]  
Joined: Nov 2006
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franko Online content
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franko  Online Content

BritBike Forum member

Joined: Nov 2006
Posts: 250
Wisconsin, USA
I'm having the same issue.

#704197 - 08/07/17 6:02 am Re: Go back one page - takes three or more clicks! [Re: Al Eckstadt]  
Joined: Jul 2001
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Morgan aka Admin Online happy
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Morgan aka Admin  Online Happy

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Joined: Jul 2001
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Gothenburg, Sweden
Hi
Please describe exactly what the issue is step by step
I'll be back in 10 days from vacation


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Morgan Johansson
BritBike.com.
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#704260 - 08/07/17 10:51 pm Re: Go back one page - takes three or more clicks! [Re: Al Eckstadt]  
Joined: Nov 2006
Posts: 250
franko Online content
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franko  Online Content

BritBike Forum member

Joined: Nov 2006
Posts: 250
Wisconsin, USA
I click on the back button. It looks to depress. When released the Britbike emblem above it and the address bar flash and scroll, but the old address comes back up and the page does not change.

#704305 - 08/08/17 10:54 am Re: Go back one page - takes three or more clicks! [Re: Al Eckstadt]  
Joined: Aug 2001
Posts: 1,483
Al Eckstadt Online content
BritBike Forum member
Al Eckstadt  Online Content
BritBike Forum member

Joined: Aug 2001
Posts: 1,483
Jordan, NY
Using Firefox browser. Click on the back arrow, the Britbike logo on the page tab blinks but it will take three, sometimes more, clicks until it eventually displays the spinning circle indicating it's working. The number of clicks is almost random but it's usually 3-4. And as franko says sometimes you will see the spinning circle just for split second but it doesn't "stick".
This is the only website where it happens. It happens just the same on my work computer as my home computer.
Thank you Morgan.


Al Eckstadt
#704629 - 08/11/17 2:39 pm Re: Go back one page - takes three or more clicks! [Re: Al Eckstadt]  
Joined: Aug 2001
Posts: 1,483
Al Eckstadt Online content
BritBike Forum member
Al Eckstadt  Online Content
BritBike Forum member

Joined: Aug 2001
Posts: 1,483
Jordan, NY
Here's something else I'm noticing. When I bring up the forum main page - the first page I am looking at - if I click on the back arrow and hold it, a list of previous pages comes up, and it will show one line for bb.com (the main page I am viewing currently). Now if I next go to the Garage Sale, when I click on the back arrow, it will display the current page (Garage Sale) and under that will be at least three more Garage sales pages (even though I have only opened the one page and did not open anything on that page). So the extra pages displayed explains why when I click the back button - it probably is working but it has to display the other three (same) pages before I hit the actual previous page.
Hope this is understandable and gives some insight into the problem.
Regards
Al


Al Eckstadt
#704641 - 08/11/17 4:47 pm Re: Go back one page - takes three or more clicks! [Re: Al Eckstadt]  
Joined: Jul 2001
Posts: 2,085
Morgan aka Admin Online happy
Ride safe today!
Morgan aka Admin  Online Happy

Ride safe today!

Joined: Jul 2001
Posts: 2,085
Gothenburg, Sweden
While I'm away read this
Quote



This sounds like it may be something related to either your server, the network, or your user's computer system.

If he is clicking multiple times and many different windows are popping up, he may have something slowing down his computer, a bad browser plug-in, a virus, or just simply a sticky key (SHIFT, CTRL ...etc)

If his network is slow, the page could be delayed from sending/receiving data from your server to his network.

If this is happening for more than one user, and since he mentioned that it's happening at his home and work (same computer laptop?), it could be an issue related to your server caching data, and being slow about it.

Is he on an apple product? I am aware that older versions of Apple iOS (Iphone and Ipad) sometimes required multiple taps on navigation elements, where MacOS/Windows/Everyone else acted correctly.

If he is being given an ad from one of your pages, it may be slowing his browser down -- does he have Adobe Flash installed? Thats often the cause of much of this type of shenanigans.

It really could be anything. But there is is nothing in the stock UBB.threads software which would cause this behavior of his browser.

Can he reproduce it on UBBCentral.com, or UBBDev.com ?
.

Last edited by Morgan aka Admin; 08/11/17 4:53 pm.

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Morgan Johansson
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#705279 - 08/17/17 4:40 am Re: Go back one page - takes three or more clicks! [Re: Al Eckstadt]  
Joined: Nov 2006
Posts: 250
franko Online content
BritBike Forum member
franko  Online Content

BritBike Forum member

Joined: Nov 2006
Posts: 250
Wisconsin, USA
It has been working correctly for the last few days. Thanks


Moderated by  Steve Erickson 


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