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Premium Membership? #701439
07/11/17 12:05 pm
07/11/17 12:05 pm
Joined: Nov 2010
Posts: 2,960
Boston, Massachusetts, USA
kurt fischer Offline OP

#irideslow
kurt fischer  Offline OP

#irideslow
Joined: Nov 2010
Posts: 2,960
Boston, Massachusetts, USA
Hi Morgan,

My PayPal account paid out $12 to you on Jan 4 2017 as a pre-approved payment, but I still show up as a lowly "Forum Member" -- shouldn't I be known as a Premium Member?

Thanks,



Kurt
1968-70-71 Triumph TR6R Bitsa - 1969 Triumph TR6R - 1971 BSA A65L - 1973 Triumph TR5T
2005 Ducati MTS 1000S DS - 2012 Ducati Hyper 796 - 2014 Kawasaki ZX1000
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Re: Premium Membership? [Re: kurt fischer] #701442
07/11/17 12:29 pm
07/11/17 12:29 pm
Joined: Jul 2001
Posts: 2,257
Gothenburg, Sweden
Morgan aka Admin Offline

Ride safe today!
Morgan aka Admin  Offline

Ride safe today!
Joined: Jul 2001
Posts: 2,257
Gothenburg, Sweden
Kurt

Not everyone wants to show their membership level and some has both commercial and private membership so they can chose which button to show.

In your case read below and activate your button. (account is already active as premium)

Quote
go to- "My Stuff" >> "Edit profile" >> Group Images to display >>
tick box to enable Premium Membership button >> Click "Submit" at bottom of the page.


Last edited by Morgan aka Admin; 07/11/17 12:55 pm.

BSAing you
Morgan Johansson
BritBike.com.
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Re: Premium Membership? [Re: kurt fischer] #701447
07/11/17 12:54 pm
07/11/17 12:54 pm
Joined: Nov 2010
Posts: 2,960
Boston, Massachusetts, USA
kurt fischer Offline OP

#irideslow
kurt fischer  Offline OP

#irideslow
Joined: Nov 2010
Posts: 2,960
Boston, Massachusetts, USA
Thanks, Morgan, all is clear!


Kurt
1968-70-71 Triumph TR6R Bitsa - 1969 Triumph TR6R - 1971 BSA A65L - 1973 Triumph TR5T
2005 Ducati MTS 1000S DS - 2012 Ducati Hyper 796 - 2014 Kawasaki ZX1000
Re: Premium Membership? [Re: kurt fischer] #701885
07/16/17 12:44 am
07/16/17 12:44 am
Joined: Nov 2006
Posts: 303
Wisconsin, USA
F
franko Offline
BritBike Forum member
franko  Offline
BritBike Forum member
F
Joined: Nov 2006
Posts: 303
Wisconsin, USA
Hi Morgan and Steve: My problem is a bit different than Kurts'. My paypal paid the bill on June 19th. On June 21st I received another bill. I have the paypal and credit card statements showing that the bill was paid on the 19th of June, but my membership was still downgraded. I have sent personal messages to show my case, but have not received a reply. Thanks for any help you can give me. Frank Coleman

Re: Premium Membership? [Re: kurt fischer] #701905
07/16/17 7:24 am
07/16/17 7:24 am
Joined: Jul 2001
Posts: 2,257
Gothenburg, Sweden
Morgan aka Admin Offline

Ride safe today!
Morgan aka Admin  Offline

Ride safe today!
Joined: Jul 2001
Posts: 2,257
Gothenburg, Sweden
franko,

a sort of bug appeared here. You had one of the earlier recurring premium members accounts.
Then you paid and activated using the newer non recurring membership.
in June the recurring account tried to renew automatically but failed and it retried several times over a couple weeks.
Eventually it stopped to try and reset your account to "EOT" End Of Term and changed status of your account to Basic level.

Your new account was still active however the status had been reset so there is the sort of bug.

Now I have manually reactivated your premium account and it expires July 17 2018. So you get a full year.

Sorry for the problem you experienced.
Thank you for your support,
Morgan


PS I have not seen that PM there is nothing in my inbox.


Last edited by Morgan aka Admin; 07/16/17 7:26 am.

BSAing you
Morgan Johansson
BritBike.com.
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Re: Premium Membership? [Re: Morgan aka Admin] #701923
07/16/17 1:00 pm
07/16/17 1:00 pm
Joined: Nov 2006
Posts: 303
Wisconsin, USA
F
franko Offline
BritBike Forum member
franko  Offline
BritBike Forum member
F
Joined: Nov 2006
Posts: 303
Wisconsin, USA
Morgan And Steve: thanks for looking into this. I'm back to the upgraded status.
Morgan, I had to get a different credit card number.
Paypal had the new number, but I now think you needed the new one also.
So that was the start of this, I believe.
You are welcome to look in my PM to see some of what was sent.
Frank Coleman


Moderated by  Steve Erickson 


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